1. You are late if you walk in 15 minutes after the class starts.
2. If you are late, you must sign your name, the date, and the time in the Late Book.
3. It is your teacher’s decision if you can enter the classroom after 15 minutes. However, regardless of the teacher’s decision, any student entering the school 15 minutes later than the start of each class time is considered late and will be dealt with based on school policies (see Attendance policy below).
4. If you are late twice, it counts as one absence.

1. You are required to attend all the classes regularly and on time. 
2. You receive 3 pardonable absences (3 days) that you can use for the duration of your course.
3. Other than the 3 pardonable absences, you need a doctor’s note to justify your absence in order to avoid a penalty.
4. You will be dismissed for one week from your class after 3 absences and no refund will be given.
5. Students who attend less than 60% of classes will not be a certificate/ diploma, regardless of marks or class performance.
6. In the case of an absence, the student must inform the school by phone and speak to or email a member of GC staff informing their absence and why they are absent.
   • In case of sickness, a doctors’ note may be required. 

1. A Leave of Absence may be granted to students for the following reasons: 
   1. Maternity or parenting reasons
   2. Medical and health reasons
   3. Compassionate, family health reasons or family care
   4. Personal reasons, including jury duty
2. Such a leave must be requested as soon as reasonably possible and may be granted for a period of up to three (3) months.  
3. A Leave of Absence request shall be submitted to the Director along with appropriate documentation.  
4. Examples of supporting documentation include forms completed by physicians, birth certificates, adoption papers, letters and any information that provides support for your request.  Glenn College may request documentation of a student’s readiness to resume studies.
5. Students who are granted such a leave shall have “Leave of Absence” recorded on their transcript.
6. No tuition fees or materials and supplies will be charged for the duration of the authorized leave.  
7. a student shall be in satisfactory standing when requesting a Leave of Absence, though exceptions may apply and shall be determined by the Campus Director.
8. If you take an unauthorized holiday in the middle of your studies, you will NOT be able to postpone your original end date and you will NOT receive a refund or a certificate.
9. Upon the student’s return, the Student Enrolment Contract will be amended to show the revised program end date.

Download Glenn College Bullying and Harassment Complaint Form

1. School Conduct

Bullying and harassment is not acceptable or tolerated in this school. All employees and students will be treated in a fair and respectful manner.

2. Bullying and harassment

(a)  Includes any inappropriate conduct or comment by a person towards a student or employee that the person knew or reasonably ought to have known would cause that student to be humiliated or intimidated.

(b)  Examples of conduct or comments that might constitute bullying and harassment include verbal aggression or insults, calling someone derogatory names, harmful hazing or initiation practices, vandalizing personal belongings, and spreading malicious rumours.

(c)  Abusive comments meant to demean someone based on their gender, sexual-orientation, gender identity, racial background, place of origin, a physical handicap, etc., will not be tolerated.

3. Students must:

• Not engage in the bullying and harassment of other students or employees
• Report if bullying and harassment is observed or experienced
• Apply and comply with Glenn College’s policies and procedures on bullying and harassment
  

4. Application

This policy statement applies to all Glenn College students and employees. It applies to interpersonal and electronic communications, such as email.

5. Annual review

This policy statement will be reviewed every year. If there are changes, all employees and students, will be provided with a copy.

Download Glenn College Bullying and Harassment Policy Statement

1. How to report

Students at Glenn College can report incidents or complaints of workplace bullying and harassment verbally or in writing. When reporting verbally, the reporting contact, along with the complainant, will fill out the complaint form.

2. When to report

Incidents or complaints should be reported as soon as possible after experiencing or witnessing an incident. This allows the incident to be investigated and addressed promptly.

3. Reporting contact

Report any incidents or complaints to:

* Your respective Marketer(Counselor)

–OR-

* Grace yang info@gcib.ca

4. Alternate reporting contact

If the reporting contacts in Step 3 is the person engaging in bullying and harassing behaviour, if you feel uncomfortable reporting it to those contacts, or for any reason, they are unavailable; please contact the directors:

Kristian Lee, Director, online@gcc-canada.com

5. What to include in a report

In a written report please provide the following information when filling out our Bullying and Harassment Complaint Form:

• the names of the parties involved
• any witnesses to the incident(s)
• the location, date, and time of the incident(s)
• details about the incident(s) (behaviour and/or words used)
• any additional details that would help with an investigation

Attach any supporting documents, such as emails, handwritten notes, or photographs. Physical evidence, such as vandalized personal belongings, can also be submitted.

Download Glenn College Bullying and Harassment Reporting

Policy:

Students are expected to meet and adhere to the Code of Conduct set out in this policy while completing a program of study at Glenn College.  If necessary, students should request clarification from the Director.  “Student” means a person who is presently enrolled at Glenn College, including students participating in work experience placements.

Code of Conduct

While on Glenn College premises or in the course of activities or events hosted by Glenn College, students:

• must comply with all applicable Glenn College policies, including the Attendance Policy;
• must treat all students and staff with respect and must not engage in physically aggressive, threatening, harassing, discriminatory or otherwise offensive behaviour;
• must not steal, misuse, destroy or deface Glenn College property;
• must not consume, possess or distribute alcohol or controlled or restricted substances; and
• must not contravene any provision of the Canadian Criminal Code or any other federal, provincial, or municipal statute or regulation.

The above list sets out examples of prohibited conduct.  It is intended to help students understand the type of conduct that will be subject to discipline and is not exhaustive.  

Students who violate the Code of Conduct will be subject to the procedures and discipline outlined below, which may include immediate dismissal from the institution.

Procedure:

1. All concerns relating to student misconduct shall be directed to the Director. Concerns may be brought by staff, students or the public.
2. The Director will arrange to meet with the student to discuss the concern(s) within 5 school days of receiving the complaint.  If the alleged conduct is of such a serious nature that an immediate dismissal may be warranted, the Director will meet with the student as soon as is reasonably possible.
3. Following the meeting with the student, the Director will conduct whatever further enquiry or investigation is necessary to determine whether the concerns are substantiated.
4. Any necessary inquiries or investigations shall be completed within 5 school days of the initial meeting with the student.
5. The Director will meet with the student and do one of the following:
   
   1. Determine that the concern(s) were unsubstantiated;
   2. Determine that the concern(s) were substantiated, in whole or in part, and either:
      
      1. Give the student a warning setting out the consequences of further misconduct;
      2. Set a probationary period with appropriate conditions; or
      3. Recommend that the student be dismissed from Glenn College.
6. The Director will prepare a written summary of the determination.  A copy shall be given to the student, and the original will be placed in the student file.
7. If the student is issued a warning or placed on probation, the Director and the student will both sign the written warning or probationary conditions and the student will be given a copy.  The original document will be placed in the student’s file.
8. If the recommendation is to dismiss the student, the Director of the institution will review the recommendation and accept or reject it.  If the recommendation is accepted by the Director, the Director will meet with the student to dismiss him/her from study at the institution.  The Director of the institution will deliver to the student a letter of dismissal and a calculation of refund due or tuition owing, in accordance with PCTIA Bylaw 37.5.  If the recommendation is rejected by the Director, the Director will follow steps 5 through 7, above.
9. If a refund is due to the student, Glenn College will ensure that a refund is forwarded to the student within 30 days of the dismissal.
10. If the student owes tuition or other fees to the institution, Glenn College may undertake the collection of the amount owing.

Download Glenn College Dismissal policy

1. When a concern arises, the student should first attempt to address the concern with the individual most directly involved.  If the student is not satisfied with the outcome at this level, the student should put his/her concern in writing and deliver it to a senior staff member. 
2. A member of the senior staff will arrange to meet with the student to discuss the concern and desired resolution as soon as possible but within five school days of receiving the student’s written concern.  
3. Following the meeting with the student, the senior staff member will conduct whatever enquiries and/or investigations are necessary and appropriate to determine whether the student’s concerns are substantiated in whole or in part. Those enquiries may involve further discussion(s) with the student either individually or with appropriate Glenn College personnel. All communications must be in writing.  
4. The necessary enquiries and/or investigations shall be completed and a response provided in writing to all involved as soon as possible but no later than 10 school days following the receipt of the student’s written concerns.
   1. If it is determined that the student’s concerns are not substantiated, the Institution will provide a written explanation of the decision and deny the complaint; or
   2. If it is determined that the student’s concerns are substantiated in whole or in part, the Institution will propose a resolution.
   The response must specify that the student will have five school days to appeal the decision. A copy of the decision and all supporting materials shall be given to the student, a copy will be placed in Glenn College’s Student Conduct File, and the original will be placed in the student file.
5. If the student is not satisfied with the determination of the senior staff member, the student must advise the senior staff member as soon as possible but within five school days of being informed of the determination. The senior staff member will immediately refer the matter to the Director of Glenn College.
6. The Director will review the matter and if necessary, may meet with the student as soon as possible but within five school days of receipt of the student’s appeal.
7. The original decision will either be confirmed or varied by the Director in writing within five school days after receipt of the student’s appeal or, if a meeting with the student occurred, within five days of that meeting.  At this point the Institution’s dispute resolution process will be considered exhausted.

1. If a student is dissatisfied with a grade received and can provide evidence that a higher grade is warranted he/she should discuss with his/her instructor.  The instructor will reconsider the grade and, if warranted, assign a different grade.
2. If the student is not satisfied with the outcome of his/her appeal to the instructor, he/she should submit a written appeal to the Academic Leader.
3. The Academic Leader will obtain a copy of the assignment/test in question from the instructor and will have another instructor re-assess the test.
4. If the student achieves a higher grade on re-assessment, the higher grade will be assigned to the student.  If the student achieves a lower grade on re-assessment, the original grade will be retained.
5. The grade will be considered final and cannot be appealed.
6. The decisions on the grade appeal will be provided to students within 30 school days of Glenn College’s receipt of the written appeal.

• Any inappropriate conduct or comment by a person towards a student or staff member that the person knew, or reasonably ought to have known, would cause that student to be humiliated or intimidated.  
• Examples of conduct or comments that might constitute bullying and harassment include: verbal aggression or insults, calling someone derogatory names, harmful hazing or initiation practices, vandalizing personal belongings, and spreading malicious rumours.  
• Abusive comments meant to demean someone based on their gender, sexual-orientation, gender identity, racial background, place of origin, a physical handicap, etc., will not be tolerated.
• More information can be found on our Bullying and Harassment Policy Statement.

• Students at Glenn College can report incidents or complaints of bullying and harassment verbally or in writing. When reporting verbally, the reporting contact, along with the complainant, will fill out the complaint form.  See our Bullying and Harassment Reporting Form and Complaint Form for more information.
• Incidents or complaints should be reported as soon as possible after experiencing or witnessing an incident. This allows the incident to be investigated and addressed promptly.
• Report any incidents or complaints to: your respective marketer or to Grace Yang, SEA, at info@gcib.ca
• If the reporting contact is the person engaging in bullying and harassing behaviour, if you feel uncomfortable reporting it to those contacts, or for any reason, they are unavailable; please contact the directors: Kristian Lee, Director, online@gcc-canada.com

Policy Purpose & Summary 

1. Recognizing the diversity of the College Community and understanding that each person will be affected differently by Sexual Violence and Misconduct, based on the intersection of multiple identities such as: sex; sexual orientation; gender identity and expression; Indigenous, racial or ethnic background; migration status; language; ability; faith; age; socio-economic status and previous experiences of trauma, including but not limited to generational and historical trauma; and that acts of Sexual Violence and Misconduct may also be acts of sexism, racism, ableism, homophobia, and/or transphobia;
2. Recognizing the significant impact that broader social attitudes and beliefs about sex, sexuality, and gender identity and expression that normalize Sexual Violence and Misconduct, have on all of us;
3. Providing coordinated and comprehensive training and education for reducing, preventing, and responding to Sexual Violence and Misconduct for members of the Glenn College Community;
4. Providing safe, accessible, and timely confidential assistance and support, referrals, and information to members of the College Community who are affected by Sexual Violence and Misconduct;
5. Providing coordinated and comprehensive trauma-informed support for members of the College Community affected by Sexual Violence and Misconduct;
6. Investigating reported incidents of Sexual Violence and Misconduct where appropriate;
7. Ensuring clear and fair processes for managing and investigating Reports of Sexual Violence and Misconduct and, where appropriate, for establishing consequences and discipline.

Policy Statement

Scope

Definitions

• Consent: The voluntary agreement to engage in the sexual activity in question and to continue to engage in the activity. Voluntary agreement to engage in the activity or to continue to engage in the activity must be communicated through words or conduct, and can be revoked at any time. No consent is obtained where a person is incapable of consenting, for example, by intoxication or where a person is induced to engage in the activity by someone abusing a position of trust, power or authority. Sexual Misconduct: To constitute Sexual Misconduct, behaviour may be a single serious incident or may be repeated or persistent behaviour. Sexual Misconduct is any form of sexual contact without a person’s consent, including the threat of sexual contact without consent. Sexual Misconduct may include one or more of the following:
• Sexual assault
• Sexual exploitation
• Sexual harassment
• Criminal harassment (Stalking)
• Indecent exposure
• Voyeurism
• The distribution of a sexually explicit photograph or video of a person to one or more persons other than the person in the photograph or video without the consent of the person in the photograph or video and with the intent to distress the person in the photograph or video 
• The attempt to commit an act of sexual misconduct
• The threat to commit an act of sexual misconduct 

Sexual Harassment: Sexual harassment refers to unwanted communications or actions that are sexual in nature, and are offensive, intimidating or humiliating. It can take many forms including verbal, written or visual. Sexual harassment may include any of or all of the following conditions: 

• Conduct or comment of a sexual nature made by a person who knows or ought to reasonably know that such conduct or comment is unwanted or unwelcome
• Expressed or implied promise or a reward for complying with a request of a sexual nature
• Actual reprisal or an expressed or implied threat of reprisal or refusal to comply with a request of a sexual nature
• Actual denial of an opportunity or an expressed or implied threat of denial of opportunity for refusal to comply with such a request
• The conduct or comment is intended to, or has the effect of, creating an intimidating or hostile environment
• Differential treatment of a former or current intimate partner where a power relationship exists
• Examples of sexual harassment include, but are not limited, to the following
• Remarks or innuendos regarding an individual’s appearance, clothing or sexual life
• Unwelcome questions or sharing a personal information regarding a person’s marital status, sexuality, sexual activity, sexual orientation, or gender/transgender issues
• Persistent, unwelcome sexual flirtations, advances, propositions, invitations or requests
• Sexually suggestive, obscene or degrading comments or gestures
• Displaying or circulating sexually graphic or derogatory pictures or written materials
• Use of online activities such as email, text messaging or social networking to initiate or participate in any of the above behaviours
• Leering, ogling or sexually oriented gestures
• Inappropriate and unnecessary touching 

Sexual Assault: Sexual assault is any form of sexual contact that occurs without any freely given consent. Sexual assault includes any form sexual contact where consent has not been given (i.e., non-consensual touching that is sexual in nature, forced penetration). Sexual assault includes date rape or acquaintance rape, which happens between acquaintances, friends or between people who are dating. There are three levels of sexual assault in the Criminal Code of Canada. 

• Level 1: any forced sexual contact without bodily harm 
• Level 2: forced sexual contact causing or threatening to cause bodily harm or using a weapon (imitation or real) 
• Level 3: forced sexual contact that causes aggravated bodily harm or endangers the life of the victim or others 

Criminal Harassment (Stalking): Criminal harassment, which includes stalking, is prohibited by the Criminal Code of Canada. Criminal harassment prohibits deliberate conduct that is psychologically harmful to others. For stalking to be criminal harassment, here’s what’s required: 

A person does one or more of the following things: 

• repeatedly follow you, or anyone you know
• repeatedly communicate with you, or anyone you know, directly or indirectly
• repeatedly watch you, or anyone you know, or lurk around your home, workplace, or any other place you happen to be engage in any threatening conduct directed at you or a member of your family
• The person knows that their conduct is harassing you or they are reckless about whether their conduct is harassing you. Reckless means they know their conduct may harass you, but they don’t care
• The person’s conduct causes you to reasonably fear for your safety or the safety of someone you know. Your fear has to be reasonable. 

A person can be stalking even if they don’t physically hurt anyone or damage any property. The law is designed to protect psychological, emotional, and physical safety. Stalking may start with conduct that seems more annoying than dangerous. Often, the conduct is legal and even socially acceptable, if it’s just an isolated incident. But when it’s repeated, it may scare the victim. Conduct such as following someone, or sending gifts or letters, may become intimidating if done continually and against the person’s wishes. 

Sexual Exploitation: Sexual exploitation is the sexual abuse of children and youth through the exchange of sex or sexual acts for drugs, food, shelter, protection, other basics of life, and/or money. Sexual exploitation includes involving children and youth in creating pornography and sexually explicit websites. 

Jurisdiction 

• Both of the parties (the Complainant and the Respondent) are students, employees, guests or visitors
• The last incident of alleged misconduct occurred within the preceding six (6) months
• The behaviour occurred in the context of a College related activity (e.g., on Glenn College property or at a Glenn College sponsored event)
• The behaviour, if true, would constitute a contravention of the Policy by meeting a definition of Sexual Misconduct as stated in the policy 

Procedural Fairness 

The College will deal with allegations of Sexual Misconduct in a procedurally fair, unbiased and timely manner. Complainants and Respondents shall be advised of the procedures available to them and will be provided with a copy of this Policy. 

The Parties shall be advised of the allegations and responses of both the Complainant and Respondent and shall be accorded reasonable opportunity to provide comments in support or defense of their own positions. Both the Complainant and Respondent have a reasonable right to respond to any information gathered during the investigation that will be utilized in determining a finding of Misconduct/Harassment or No-Misconduct/Harassment. 

For a complaint to be considered under this Policy, it must be submitted within six (6) months of the date of the last alleged incident of Sexual Misconduct. The Regional Director may consider an extension to file a complaint past the six (6) month limit, if reasonable grounds for such an extension exist in extenuating circumstances. 

Interim Relief 

The College or Authorized Representative may take whatever interim measures he or she deems necessary to protect the College community, pending the completion of an investigation into a Sexual Misconduct complaint. Such measures may include, but are not limited to: 

• No-contact between the Complainant, Respondent, Witnesses or other parties
• Ordering the Complainant, Respondent, Witnesses or other parties to cease and desist from engaging in a particular type of behaviour
• Restricting access to a specific areas of campus
• Suspending one or both of the Parties from the College pending investigation
• Reassignment of supervision/assessment duties in cases where the Respondent is an instructor or employee 

Specific conditions to be included in the interim provisions will be dependent upon the circumstances of each case and the level of risk to the Complainant. All parties will be advised that the interim protection provisions, implemented by the College, are not to be confused with a legal protection order obtained through the Criminal Justice System. 

Confidentiality and Anonymity 

Allegations of Sexual Misconduct may require the disclosure of sensitive and personal information, which is protected from unauthorized disclosure by applicable privacy legislation. In order to encourage persons who have been subject to Sexual Misconduct to come forward, and to protect the rights and reputations of the Complainant and the Respondent throughout the investigation process, Glenn College will attempt to ensure that confidentiality is maintained except where disclosure is necessary for the purposes of investigating and resolving the complaint or where required by law. 

Confidentiality must, however, be distinguished from anonymity. If a Complainant wishes to proceed with a Formal Investigation by the College, procedural fairness requires that the Respondent be made aware of the nature of the complaint, including the identity of the Complainant. 

All parties and witnesses to a complaint will endeavour to maintain confidentiality throughout the Formal Investigation procedures. Investigators will stress the confidentiality of the investigation with all persons involved in the process, including the Complainant, Respondent and Witnesses. Individuals involved in the investigation process who are found to have breached confidentiality may be subject to discipline. 

The limits to confidentiality will be outlined to the Complainant as soon as possible after disclosure. The Complainant will be advised that privacy rights are not absolute and the College may be required to take immediate action, such as contacting the police, in relation to a disclosure of Sexual Misconduct or violence in the following circumstances: 

• There are reasonable grounds to believe that others in the College community may be at significant risk or harm based on the information provided
• An individual is at imminent risk of severe or life-threatening self-harm
• An individual is at imminent risk of harming another person
• There is a legal requirement to report
• There is a requirement to comply with a court order for release of information 

The College has the authority to make the decision to release information without consent in the above circumstances. If a decision is made to release information without consent, only information relevant to the health or safety concern in question will be released. The Complainant will be informed of any decision to release personal information. 

Subject to the exceptions listed above, consent from the Respondent would be required before this information could be disclosed further by the person receiving the disclosure or report. Provincial privacy laws allow such information to be shared without consent in the following circumstances: 

• If there are compelling circumstances that affect anyone’s health or safety
• To assist in an investigation or in making a decision to start an investigation
• If the disclosure is for the purposes for which the information was originally collected and the disclosure is necessary for these purposes 

In some instances, the College may need to alert the College community to incidents or potential threats by sexual predators. These alerts will be communicated in multiple formats and media to ensure accessibility by all members of the College community. The alerts will not identify the Complainant but will include the following information: 

• Date and time that the disclosure or report was made
• The College employee to whom the disclosure or report was made
• Date and time that the incident occurred
• Location where the incident occurred
• Information about the incident
• Non-identifying information about the perpetrator (i.e., gender, approximate age, ethnicity, height, weight, hair colour, eye colour, what the perpetrator was wearing, distinguishing marks)
• Information on how to access support services 

Training and Education 

The College will ensure that Sexual Misconduct education and training, including prevention, responding to disclosures, bystander intervention and making effective referrals to local community-based response services, is provided to Campus Directors, the Executive Vice President, the College President, appointed Investigators and all potential first responders. 

The College will initiate and maintain a program to ensure that members of the College community are made aware of this Policy, are educated on the scope of Sexual Misconduct and that information and materials regarding sexual health, safety and community-based resources are displayed and made readily available to members of the campus community. 

Glenn College is certified with the Private Training Institutions Branch (PTIB) of the British Columbia Ministry of Advanced Education and Skills Training.

Before you enrol at a certified private training institution, you should be aware of your rights and responsibilities.
You have the right to be treated fairly and respectfully by the institution.
You have the right to a student enrolment contract that includes the following information:

• amount of tuition and any additional fee for your program
• refund policy
• if your program includes a work experience, the requirements to participate in the work experience and the geographic area where it will be provided
• whether the program was approved by PTIB or does not require approval.

Make sure you read the contract before signing. The institution must provide you with a signed copy.
You have the right to access the institution’s dispute resolution process and to be protected against retaliation for making a complaint.
You have the right to make a claim to PTIB for a tuition refund if:

• your institution ceased to hold a certificate before you completed an approved program
• you were misled about a significant aspect of your approved program.

You must file the claim within one year of completing, being dismissed or withdrawing from your program.

For more information about PTIB and how to be an informed student, go to: http://www.privatetraininginstitutions.gov.bc.ca/students/be-an-informed-student.

Download Student Statement of Rights