HOSPITALITY FUNDAMENTALS

Hospitality Foundations 100

* This program has been approved by the Private Training Institutions Regulatory Unit (PTIRU) of the Ministry of Post-Secondary Education and Future Skills.

Category :

Career Program

Duration:

24 weeks | 480 hours (Including working experience 240 hours)

Tuition Fee:

$ 5,600

Start Date:

2025

Jan 6 / Feb 3 / Mar 3 / April 7/ May 5 / June 2 / July 7 / Aug 5 / Sep 2 / Oct 6/ Nov 3 / Dec 1

2026

Jan 6 / Feb 3 / Mar 3 / April 7 / May 5 / June 2 / July 7 / Aug 5 / Sep 2 / Oct 6/ Nov 3 / Dec 1

Live – available
Recording – not available

Overview

The Hospitality Foundation 100 Program at Glenn College provides students with foundational knowledge of North American business culture, basic business English skills, and an introduction to the hospitality industry. This program prepares students for entry-level positions in the hospitality sector and strengthens their communication skills for workplace integration. It combines classroom learning with practical co-op work experience to reinforce the theories and concepts taught.

Topics/Learning Objectives

List and explain key areas and types of businesses.
Recognize common business English expressions, idioms, and vocabulary.
Conduct business communications such as formal emails, meeting agendas, and professional phone calls.
Understand and apply ethical decision-making in business situations.
Demonstrate basic interviewing skills appropriate for work settings.
Describe the structure and organization of lodging and food service industries.
Identify functional areas of hospitality operations and explain their responsibilities.
Analyze the importance of each hospitality division in achieving business objectives.

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Career Occupations

Graduates are prepared for entry-level employment opportunities in

- Room Service and Housekeeping
- Food and Beverage Services
- Kitchen Staff
- Customer Service in the Hospitality Industry

Admissions Requirements

General Admission Requirements

Minimum 18 years old
Completion of one of the following:
- Glenn College’s Online TESOL Program

Language Proficiency Requirements

Applicants must demonstrate English proficiency through one of the following:

BC English 12 with a minimum C+ grade
IELTS 5.5
TOEFL iBT 46–59
Duolingo English Test score of 95–100

Note: Written in-house tests are not used to determine admission eligibility.

Methods of Evaluation

Weekly quizzes and assignments
Individual and group projects
Final exams for Business English and Hospitality modules
Student Performance Evaluation from co-op placement supervisors
Final Work Experience Report by the student

Completion Requirements

70% minimum attendance
Minimum 70% grade in each academic component
Successful completion of 280-hour co-op work placement

Program Duration

Total Instructional Hours: 280 hours (in-class)
Work Experience Hours: 280 hours (co-op)
Total Program Hours: 560 hours over approximately 24 weeks (6 months)

Homework Hours

10–15 hours per week

Delivery Method

In-Class Instruction

100% in-person for lectures and academic coursework

Work Experience

In-person placements aligned with hospitality industry standards

Required Program Materials

List of course textbooks:

Glenn College Business English Curriculum (provided)
The Lodging and Food Service Industry, 8th Edition by G.W. Lattin, T.W. Lattin, J.E. Lattin (AHLEI)

Program Organization

Program Organization

Students must complete all of:

Title of Course	# of Hours	Delivery Method	Description
GC Business English Course	200	In-Class	Classroom-based lectures
HOSP 100 The Lodging and Food Service Industry	80	In-Class	Classroom-based lectures
Work Experience Term (Co-op)	280	In-Class	Practical work placement